Can I switch from Home to Pro?

Yes. You can upgrade to Pro at any time from within the app or your account portal. Your Home licence remains valid; if you cancel Pro, you revert to Home features.

What happens when my Pro subscription ends?

Your data is preserved, but Pro features are disabled. You can continue using Home features indefinitely (since your Home licence is perpetual) or resubscribe to Pro at any time.

Can I use my licence on multiple computers?

Yes. Your licence covers up to 3 devices for personal use. Manage your devices from the account portal.

Do I need an internet connection?

Only for licence activation and periodic revalidation. All telemetry monitoring works offline; data is read directly from your Starlink terminal over your local network.

What if I reinstall my operating system?

Reinstalling your OS counts as a new device activation. If you have reached your 3-device limit, deactivate the old device from your account portal before activating the new installation.

Do you offer team or enterprise licences?

Contact [email protected] for team pricing and volume licensing options.

Is there a student or educational discount?

Not currently, but the 3-day free trial lets you evaluate the full product without any payment.

Can I get a refund?

Yes. We offer a full refund within 14 days of purchase, no questions asked. Email [email protected] with your order details.